UPS - THE WORST COURIER COMPANY IN SOUTH AFRICA.

The most ***********, inefficient, and unprofessional courier company I have ever had the misfortune to use.The service is terrible. On arrival in South Africa shipments that should take at most a few days to be cleared and delivered can take weeks. Up front payments are required before clearance can be commenced, and after they receive your payment , they do everything possible to delay clearance and delivery. The staff are untrained, intolerant, and inconsiderate of the clients problems. When one has a query, you never get a response to e-mails, and phone calls are a waste of time. One can wait up to 15 minutes before the the call centre answers, and then another 10 minutes waiting to be transferred to someone in the correct department. When you eventually do get through, and query the status of your waybill, the line is either disconnected, or you are transferred to another department. You never get any satisfaction.