MM
Mike M

1 reviews | Active since Jan 2012

23 Nov 2020, 11:44

UPS sucks.

It's one thing to delay a parcel because a main business centre is not on your driver's route for the day, but lying to customers is not on. Tebogo has been dishonest and I get different stories from everyone I speak to. If you ***** up, at least own up to making a mistake. How in the goodness can you charge premium prices for substandard service? UPS sucks.

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Replies (4)
MM
Mike M's update23 Nov 2020, 11:45
Reviewer Update
Been sitting on hold for a supervisor for 13 minutes. Premium quality.
MM
Mike M's update23 Nov 2020, 11:52
Reviewer Update
20 minutes now.
MM
Mike M's update23 Nov 2020, 12:01
Reviewer Update
30 min on hold for a supervisor, this is extremely boring now. Let me know if you care enough to want to listen to the call recording. Spoiler alert, it's mostly on-hold music.
MM
Mike M's update24 Nov 2020, 09:12
Reviewer Update
I was told that I would be contacted again yesterday, no word.