JV
John V

1 reviews | Active since Nov 2011

21 Nov 2023, 16:04

UPS kept moneys paid and has not refunded them

I was charged by UPS and paid them believing they were doing the import. The payment was for clearing and duties on a shipment that UPS did not ship from China. The shipment ended up being shipped via DHL. I have been trying to get my money back from them for almost 2 months now and even after promises have been made that i would get my money back nothing has transpired and the money has not been refunded.

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Replies (2)
JV
John V's update23 Nov 2023, 08:53
Reviewer Update
With all due respect: How is this UPS apology going to resolve the fact that I don’t have my money almost 2 months later?
JV
John V's update12 Dec 2023, 13:21
Reviewer Update
Hi

It has been another 19 days since I was promised the refund and I still do not have my money.