PS
Prudence S

1 reviews | Active since Apr 2020

14 Mar 2023, 10:19

UPS is xenophobic and ******

I am absolutely livid and disgusted with your service. It is now the 14th of March 2023 and I am still waiting for my package since the 13th of February 2023. This is completely unacceptable and I demand that you take immediate action to rectify the situation.

I have followed up with your company numerous times, only to be told that my parcel is yet to be cleared. I have paid the customs fee, yet I still have not received my package. What kind of a courier company are you running? This is ridiculous!

Your incompetence and lack of concern for your customers is appalling. I have lost all faith in your ability to provide a reliable and efficient service. I am beyond frustrated and disappointed, and I will not hesitate to share my experience with others.

If you cannot fulfill your duties as a courier company, then perhaps you should consider shutting down your operations. I hope you understand the severity of the situation and take immediate action to resolve this matter.

I think I know why. It's probably coz my order came in from Nigeria, that's why you guys don't care. Maybe if it came from the US, you would prioritize it.

0
Replies (1)
PS
Prudence S's update26 Apr 2023, 13:50
Reviewer Update
I am still waiting for my order until now.

I need to understand the cause of the delay.