UPS IS A DISASTER.

I cannot express my anger sufficiently about the inefficiency of UPS South Africa. I ordered some items from Amazon.com on the 8th December 2018. One item from this order was delivered to my address in Cape Town on the 13th December 2018, and the balance of the order is still, as of the 24th January 2019 still sitting in Customs in Kempton Park. Numerous tracking messages and phone calls have only revealed that all that time they were waiting for my ID number, despite having the correct cell number. 10 Days after finding this part out, and supplying my ID number, they have still not depatched the items from Kempton Park. I was left hanging on for 30 minutes, before being cut off. These items were a gift for Christmas!!! The international "tracking system" has failed dismally too.

UPS IS A DISASTER. DO NOT USE THEM.