UPS - AWEFUL SERVICE - ***EON POST WOULD HAVE BEEN QUICKER

A parcel from Italy arrived in South Africa on the 14th December 2021 - a Christmas Gift. Still waiting on delivery. I get told - THERE IS A BACKLOG The tracking no. is 1ZV662Y*** Just been told I need to wait another 1 and a half to 2 weeks for delivery. Your service sucks