UPS

The experience with your company was so horrible... I phone in this morning the lady said she cannot tell me where the package is. She could not tell if this is still in Johannesburg or what... To give you an idea DHL delivered today also from the USA, and it was sending the 17 September at 16h29. Your service was also paid for priority service...Was a priority nightmare if you are asking me, the proof is in the pudding they say who give way better service... DHL was so professional with the service the Tax was paid afterwards and with UPS the TAX was included with Amazon purchase. With DHL they call me on Sunday to sort the Tax out ...This was supposed to give your company the benefit, but even send on the 14 Sept the service is clearly not up to standard. This morning phoning DHL AT 07H00 immediate response and help...Then I phone UPS AROUND 07h15 to sort out the package form UPS, I phoned at least 3 times...before some responded and she had no clue where what was AND WAS SO UNHELPFUL IT IS A DISGRACEFUL experience I hope to never repeat ever again...