Unhappy Client:Ref no. 796AA97FGBL

Ref no: 796AA97FGBL

On the 6 January 2023 my colleague sent a parcel from Nigeria using UPS, and it was suppose to arrive in SA on 7 January 2023.

I made a payment of R534.00 on 13 January 2023 for Customs.

Today is it the 3rd February 2023 and my parcel has not arrived. I’ve made calls to UPS several times and apparently the parcel is in Germany. First of all, how did it get to Germany??? I have sent numerous emails and no-one is willing to assist. I am angry right now as to how can a parcel take 1month to get delivered. I lost 7 clients because I’m waiting for the parcel.

UPS is not the best global shipping and Logistics Service!

My parcel is now lost in Germany! And no one is giving me feedback - I don’t even know if I’ll ever get it 😡😡😡!

I am really angry 😡