The most inefficient parcel tracking system (service centre) in the world.

The worst processes/systems! The standard excuse is "we've been trying to get hold of you" After countless phone calls and hours on the phone, the system STILL has the incorrect information. Have updated info on the system, phoned - spoke to an agent, confirmed via automated response system and they still use the incorrect e-mail address. On the phone for more than a hour this morning. Package stuck for a month.