1 reviews | Active since May 2022
Terrible service agents
I want my parcel ASAP. It’s a terrible service, even after paying the said custom charges/fees sent by ups through email. Iam not able to get the parcel and it shows parcel still in warehouse, management is very poor in terms of keeping you on hold for long minutes, dropping the call that is in process in midway then you have to connect again and tell the whole story to another agent who drops the call again. After sometime you just don’t event get there through IVRS system as someone pick and drops the call in seconds so you just loose the money the patience and get frustrated. Don’t know even after so many complaints on many platforms the company and its employees fail to perform. Making a bad name for South Africa.
Hi even after providing my details for said parcel and paying the custom fees on 14 May 2022, and spending lots of time and energy over the phone also and even mail, I fail to get the response, when will I receive my parcel ?
It just took 3-4 days for parcel to reach South Africa from USA, however it’s sitting in kempton park warehouse for more then 14 days.
service can’t be this much pathetic for @ups however they seems they are.
Please respond and send my parcel ASAP
Hi even after providing my details for said parcel and paying the custom fees on 14 May 2022, and spending lots of time and energy over the phone also and even mail, I fail to get the response, when will I receive my parcel ?
It just took 3-4 days for parcel to reach South Africa from USA, however it’s sitting in kempton park warehouse for more then 14 days.
service can’t be this much pathetic for @ups however they seems they are.
Please respond and send my parcel ASAP