Shocking service

<p>My package has been stuck unattended in a warehouse for a week. I have spent 3 days unsuccessfully trying to get hold of anyone who is able to tell me what is going on. The South African office don't answer their phone/drop calls/ don't return calls/ don't return emails/ don't respond to prompts from overseas branches etc </p> <p>I can understand that at times parcels have problems with customs etc, but this parcel has just been sitting with nothing happening to it. Worse is that the service delivery regarding enquiry into its status is non existant. UPS can not be counted on to provide a reliable service. I am appalled.</p>