Poor Customer Service (Undelivered Goods)

<p> </p> <p>I’ve ordered a package from Amazon with priority shipping on 30 October with expected delivery on Wednesday (2 November). The package only arrived on Thursday (3 November). On the same day, someone contacted me to request my ID number and Surname and said I can expect my package on Friday. Friday afternoon I contacted UPS and the lady told me my ID is missing AGAIN and that my package will only be send to me on Monday (7 November). Because I need someone at my house to receive the package I contacted them again on Monday just to hear that they have somehow lost my ID number on the system AGAIN and I will only receive it on Thursday!</p> <p> </p> <p>I really think this is bad service delivery as I’ve paid additional €30 for my package to be send as fast as possible. After some research, I’ve discovered that UPS have a reputation to continue with this poor service as numerous clients had the same issue with their imports.</p> <p> </p> <p>It takes less time for the package to be send thousands of Km's from UK to SA than it takes to be shipped a few Km's to my house! How difficult can it be to capture an ID number the first time you contact me!</p> <p> </p> <p>I will never make use of UPS to import anything for my business ever again and I warn any other business of the poor service at UPS!</p>