Parcel Delivery

I ordered a parcel from the USA on the 10th Feb 2022, it arrived in SA onthe 14th Feb 2022 (according to Your APP). And then on the 15th it stated that UPS Initiated contact with the Importer, which is Absolutely BULL****, as I am still waiting. I emailed you yesterday morning, and didn't get any response, I emailed again in the afternoon finally and got a response that my query would be forwarded to the Brokerage Team, and that I could supply my ID Nr in the meantime for clearance which I did, and Up till now it's been COLD TURKEY Again, no communication whatsoever.

You USELESS bunch of CLOWNS has done this a few times now, saying You Initiated Contact with me WHEN YOU ABSOLUTELY DIDN'T ATTEMPT TO CONTACT ME AT ALL.

NOW MY PARCEL IS BEING DELAYED AGAIN DUE TO YOUR F***ING INCOMPETENCE!!!!!

TELL ME PLEASE, IS THERE SOMEBODY THERE WILLING TO HET OFF THEIR ASS AND START DOING SOME WORK ????!!!!!!!!!!!!!!!!

MY PARCEL NR IS 1Z64V0F***