Overpriced, *********** and Useless

I have dealt with many couriers before, probably also bigger than UPS. I thought I had seen it all but UPS is the bottom of the barrel. I have a parcel whose delivery date has been changed 3 times now. It was firstly supposed to be delivered on the 10th of August 2023, that was later changed to 11th August 2023, again changed to 14th August 2023 and as of this morning my parcel does not even have an assigned delivery date anymore and there is a little nice note next to it saying they need more information since it is being delivered to a "remote" area. Since when is Pretoria, Soshanguve classified a "remote" area. Or that is new code for "we do not deliver to townships"?

And as a bonus, for all the couriers I have dealt with in the past with regards to international shipments, UPS charges exorbitant amounts for "admin fees" in addition to the shipping amount, 70% of the amount I had to pay to clear my shipment was all admin fees (utter ******ion). And that would actually be okay if the service was worth it, when tracking my parcel, on Wednesday, already it was showing that more information is needed from me and a UPS agent has contacted me; but nope, I was the one again who had to initiate the clearance process by calling and hey, I sort of did not mind since I just wanted my parcel as soon as possible.

Sadly as it stands, I have paid an arm and a leg to UPS to deliver my parcel but there is not even a delivery date assigned and hey; they are too good to deliver to townships. I am confident in saying that I will never be using their ****py services, I would rather choose our ***** postal services over this overpriced-useless-courier. And if hellopeter had anything less than 1 star, that is where I would put them; I feel like this 1 star is actually too much for them.

PLEASE DELIVER MY PARCEL ALREADY.