No Reply, No Refund. ****** my money.

UPS made a small mistake that anyone can make. But then FAILED to rectify it. Its strange how you get to the little guy and can squeeze R2000 out of him for if he made a mistake or else you would crush his little income he has. Who cares about the little guy. Common its only R2000??? If its ONLY R2000 that UPS cost the little guy and UPS AGREES that they made the mistake, why oh why can you not pay me my money back? Please address the VERY POOR service from Mark Reuben in South Africa. There are many people who have spoken up against his NON-service and yet he is still employed?? I don't understand. Maybe place him somewhere in the company he can be of better use instead of dragging your name through the mud. We need someone who actually wants your customers to be happy and want to use UPS again. I ship 2x -3x big parcels a MONTH! You know how many UPS handled since last year OCTOBER? YES, you LOST A LOT of revenue these last couple of months because of Mark Reuben.