No client services

<p>We ordered stock from UK which arrived in SA on 13 July 2017 and was scanned in at the Kempton park warehouse.</p> <p> </p> <p>After days of non-movement, we contacted UPS to enquire if there is any issues. After holding on,which feels like forever, listening to the recording about how great they supposedly are, we finally got an answer that the invoice was outstanding.</p> <p> </p> <p>We immediately emailed the invoice and so did the sender.</p> <p> </p> <p>7days later and still no parcel. We phoned again, since they do not respond to emails. Holding on for almost 20minutes before a consultant answer, just to be told that they cannot help, we must phone AGAIN as they cannot transfer the call. So once again we tried phoning without success and the parcel is now ONCE again on hold.</p> <p> </p> <p>They cannot pick up a phone and call to inform of issues, they do not answer emails or even answer their phones.</p> <p>Worst courier we have ever used. </p> <p> </p> <p>We cannot finalize our sale and our customer is getting uneasy as the delivery is already delayed by 7 days. Our business are now being put in a bad light due to this absolute excuse of a service received from UPS.</p>