XH
Xander H
1 reviews | Active since Oct 2021
12 Oct 2021, 10:29
NEVER EVER USE UPS SA
My Parcel was sent from the Netherlands and arrived in SA 24 hours after they sent it. It has been in SA now for more than a week and still no feedback. UPS SA should be shut down!!!!! Useless and *********** to say the least. NEVER EVER USE UPS in SA.
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Replies (5)0
Replies (5)
United Parcel Services's replyOfficial
12 Oct 2021, 10:31Dear Xander,
Kindly provide us with your UPS tracking number.
Kind Regards,
Tanya Deonarain
Kindly provide us with your UPS tracking number.
Kind Regards,
Tanya Deonarain
Best regards,
United Parcel Services's reply12 Oct 2021, 10:31
Official
Dear Xander,
Kindly provide us with your UPS tracking number.
Kind Regards,
Tanya Deonarain
Kindly provide us with your UPS tracking number.
Kind Regards,
Tanya Deonarain
Best regards,
XH
Xander H's updateReviewer Update
12 Oct 2021, 10:351ZR3E***
XH
Xander H's update12 Oct 2021, 10:35
Reviewer Update
1ZR3E***
United Parcel Services's replyOfficial
12 Oct 2021, 10:41Thank you Xander, according to my system, there were no contact details provided for you, these details where only updated today. One of our COD agents will be calling you shortly.
Kindly advise your shipper that your contact details are extremely important and must be added to the waybill information.
Kind Regards,
Tanya Deonarain
Kindly advise your shipper that your contact details are extremely important and must be added to the waybill information.
Kind Regards,
Tanya Deonarain
Best regards,
United Parcel Services's reply12 Oct 2021, 10:41
Official
Thank you Xander, according to my system, there were no contact details provided for you, these details where only updated today. One of our COD agents will be calling you shortly.
Kindly advise your shipper that your contact details are extremely important and must be added to the waybill information.
Kind Regards,
Tanya Deonarain
Kindly advise your shipper that your contact details are extremely important and must be added to the waybill information.
Kind Regards,
Tanya Deonarain
Best regards,
XH
Xander H's updateReviewer Update
12 Oct 2021, 10:58Thank you for the feedback Tanya.
I have phoned twice now and yes they confirmed my details.
As explained to the consultant, my email address was correct from the beginning, so claiming that you had the wrong contact information is really not acceptable.
This parcel was sent to me as urgent, therefore it arrived the next day in SA.
When can I expect my parcel?
I have phoned twice now and yes they confirmed my details.
As explained to the consultant, my email address was correct from the beginning, so claiming that you had the wrong contact information is really not acceptable.
This parcel was sent to me as urgent, therefore it arrived the next day in SA.
When can I expect my parcel?
XH
Xander H's update12 Oct 2021, 10:58
Reviewer Update
Thank you for the feedback Tanya.
I have phoned twice now and yes they confirmed my details.
As explained to the consultant, my email address was correct from the beginning, so claiming that you had the wrong contact information is really not acceptable.
This parcel was sent to me as urgent, therefore it arrived the next day in SA.
When can I expect my parcel?
I have phoned twice now and yes they confirmed my details.
As explained to the consultant, my email address was correct from the beginning, so claiming that you had the wrong contact information is really not acceptable.
This parcel was sent to me as urgent, therefore it arrived the next day in SA.
When can I expect my parcel?
United Parcel Services's replyOfficial
12 Oct 2021, 11:41Hi Xander, once payment has been made, we will proceed with clearance, that takes between 24 and 48 hours, once we have the release, delivery arrangements will be made.
Best regards,
United Parcel Services's reply12 Oct 2021, 11:41
Official
Hi Xander, once payment has been made, we will proceed with clearance, that takes between 24 and 48 hours, once we have the release, delivery arrangements will be made.
Best regards,