AF
Adrian F
1 reviews | Active since Oct 2020
04 Dec 2023, 12:26
Need to keep contacting to move a Parcel
Shocking service from UPS. Ordered a package from Amazon and had to contact them to find out what was happening with the Parcel, as it was stuck in Limbo. They needed some updated details and then it moved a bit further. Waited another 2 days and contacted them again only to find out I need to pay customs. They sent me the EFT details, which I then paid (which has a waiting period of 2-3 days to clear), and this was followed up 2 hours later with another email from UPS with an alternative instant payment option.
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Adrian F's updateReviewer Update
06 Dec 2023, 13:31So after being told that my parcel is marked for urgent release once it is out of customs (which it is), I am still being asked to wait a day or 2 for it to be released, so they can't keep to their word either.
AF
Adrian F's update06 Dec 2023, 13:31
Reviewer Update
So after being told that my parcel is marked for urgent release once it is out of customs (which it is), I am still being asked to wait a day or 2 for it to be released, so they can't keep to their word either.