Lebo Sebatjane

Good day,

earlier today I received a tracking number from an international store who said my item was with UPS. I then sent an email to ask about about the item with **********

First I get a reply from Lebo Sebatjane " this is not a UPS parcel" . I then explained that I was tracking the item on UPS' website and then I get a a snotty reply back. I was simply asking a general question

How can you possibly have someone with such a terrible attitude in customer service. You guys really need to find better representatives for people who deal with clients.

I work in customer service myself and I would receive a warning for this kind of thing.

My cell number is ********** .