Lack of sympathy towards customer service and frustrations

**** of a delivery company, they don’t even the decent to call a client if they are lost or cannot deliver parcel. On top of that the call centre number doesn’t work most times, you literally have to call the number several times before you can go through nor do they respond emails. I made an order from Daniel Wellington on the 29 November and I’m still waiting for it to be delivered, and when I call it’s one thing after another. At least have decent to do proper customer service