I just want what I ordered and UPS were to deliver, at a cost.

They requested a clearance payment and I paid it right away and sent them the the proof of payment. Since then no-one answers their email and they keep spamming me with smses requesting, I don't know what. I spent more than half an hour contacting them, they needed my ID, which I gave them. I'm just a regular person who ordered from an online company and I just wish I could get what I have paid for ... and also paid the import taxes, etc. If I could give a zero or minus rating, I would.