1 reviews | Active since Jan 2015
I can't rate service NEVER received!
If I could get them less than 1 star, I would. There is no service to rate, so I cannot even call it horrible service - at least with horrible service there is an attempt that failed, here with UPS in South Africa that is non-existent!
We had an electronic device I own shipped back to me from a friend who lives oversees, in March of LAST YEAR. Normal sending - etc etc
Then came the run around, asking for ridiculous documents and after weeks of back and forth we eventually got to a point where I had to pay to have the package released.
Payment was begrudgingly made and proof sent - and from there on I was once again passed around like a hot potato in what felt like a sea of incompetence and non-communication.
It is now more than a YEAR later, and still absolutely nothing. It doesn't matter who you try to speak to , what method of communication you use, you simply get nowhere. Either dropped calls, no responses - and if you get excited to finally feel like communication is happening, you end up right back where you started with requests for documents and reference numbers
I have aged worse than Gollum in dealing with them! And still NOTHING after your charged thousands FOR MY OWN PROPERTY BEING RETURNED TO ME.
I sure as heck hope that UPS is better in other countries, but here it just feels like bench warming oxygen *******!
