HORRIBILE SERVICE ***********

Hi have purchased something from over 12months ago and have an email from UPS with my tracking number. I called their call center and was told that I have been ****med as per Colleen *** i also spoke to 7 call center agents before i spoke to Colleen. Lauren and James. When i call they just put me on hold. When i ask to speak to someone senior they put me on hold. I even phones their JHB branch and Pricilla just put me on hold