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I have shipped a product to America in June 2019 which UPS billed me. Than in July the Automatically debited my account again with the same amount without me even approving or accepting this transaction. i did not even give them any banking details, all i did was swipe my card. I have contacted them and and have not received any response. the only time i got to explain my issue was when i called in as if i am a customer trying to make another shipment. They told me i must send her my details and she will get back to me, however 1 month has passed and no feedback. i have to block my card and get a new one so that the debit order does not happen again because the amount is high (R3000). They charge you when you ship and they also charge you the same amount when its delivered so be very careful when using them