EXTREMELY BAD SERVICE

UPS it's the worse courier, the customer care service just useless and rude, not helpful, careless. My parcel arrived in South Africa on Saturday, and Monday I personally submitted my importers details for clearance, Tuesday I called UPS to find out what's going on with the invoice, and they told me that custom want supplier invoice which if I didn't call Than they were not gonna bother themselves to send me an email or to call me, than I submitted it and but guess what they said to me they got the invoice and they will forward it to the custom but that's never happened the whole day yesterday I was busy sending invoices which they acknowledge that they received my email with the supplier invoice and make a promise that they gonna send it to the custom but they don't do that to show that they are careless and they don't care about customers, today again I called and was told the very same story again whereby I told them that am not gonna send them invoices again because they make me a stupid. Now I just called again asking them to change shipping address as they delayed with my parcel guess what again they tell me to submit the invoice which I told them to return the parcel or buy me data to send them invoices again through the day. Worse irritating they are rude.

Honesty this was my first and my last time using UPS. Worse part I paid lot of money for my parcel to shipped and be delivered in time but they don't care about that the get paid for *****. I will never recommend anyone to use their service