DISGUSTING CUSTOMER SERVICE, NO HELP !!!!

THE SERVICE ONE GETS IN TRYING TO TRACK A PARCEL IS PATHETIC AND DISGUSTING, NO WAYS YOU CAN GET THROUGH TO A AGENT ON THE PHONE, IT KEEPS DROPPING AS SOON AS SOMEONE PICKS, NO RESPONSE TO EMAILS, BEEN NOW THREE DAYS AND NOTHING, UPS PLEASE CAN YOU RESPONSE AND CONFIRM WHERE THE PARCEL IS AND WHEN WILL THIS BE DELIVERED, CANNOT BELIEVE THE DISGUSTING RESPONSE OR SORRY NO RESPONSE, NOTHING AT ALL !!!!!!!!!!!