TS
Tina S
1 reviews | Active since Oct 2020
05 May 2025, 09:59
Disgraceful service
There service is non existing, do not bother to do follow ups with regard to customs invoicing, when phoning you get send from the one end to the other.
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Replies (1)
United Parcel Services's replyOfficial
07 May 2025, 16:07Dear Tina S,
Thank you for bringing this to our attention. We’re truly sorry to hear about your experience with UPS and any inconvenience it may have caused. This is not the level of service or product performance we aim to deliver.
We take all feedback seriously and would like the opportunity to investigate this matter further.
Please reach out to us directly with your reference number so we can assist you promptly.
We value your support and are committed to resolving this issue to your satisfaction.
Kind regards,
UPS Customer Service Team
Thank you for bringing this to our attention. We’re truly sorry to hear about your experience with UPS and any inconvenience it may have caused. This is not the level of service or product performance we aim to deliver.
We take all feedback seriously and would like the opportunity to investigate this matter further.
Please reach out to us directly with your reference number so we can assist you promptly.
We value your support and are committed to resolving this issue to your satisfaction.
Kind regards,
UPS Customer Service Team
United Parcel Services's reply07 May 2025, 16:07
Official
Dear Tina S,
Thank you for bringing this to our attention. We’re truly sorry to hear about your experience with UPS and any inconvenience it may have caused. This is not the level of service or product performance we aim to deliver.
We take all feedback seriously and would like the opportunity to investigate this matter further.
Please reach out to us directly with your reference number so we can assist you promptly.
We value your support and are committed to resolving this issue to your satisfaction.
Kind regards,
UPS Customer Service Team
Thank you for bringing this to our attention. We’re truly sorry to hear about your experience with UPS and any inconvenience it may have caused. This is not the level of service or product performance we aim to deliver.
We take all feedback seriously and would like the opportunity to investigate this matter further.
Please reach out to us directly with your reference number so we can assist you promptly.
We value your support and are committed to resolving this issue to your satisfaction.
Kind regards,
UPS Customer Service Team