WS
Wicus S
1 reviews | Active since Sept 2019
09 Oct 2020, 12:15
Communication useless
No communication to end user
Helpful (0)
Replies (6)0
Replies (6)
United Parcel Services's replyOfficial
09 Oct 2020, 12:23Dear Wicus,
Please provide us with your tracking number so we can investigate this matter further.
Kind Regards,
Tanya Deonarain
Please provide us with your tracking number so we can investigate this matter further.
Kind Regards,
Tanya Deonarain
Best regards,
United Parcel Services's reply09 Oct 2020, 12:23
Official
Dear Wicus,
Please provide us with your tracking number so we can investigate this matter further.
Kind Regards,
Tanya Deonarain
Please provide us with your tracking number so we can investigate this matter further.
Kind Regards,
Tanya Deonarain
Best regards,
WS
Wicus S's updateReviewer Update
09 Oct 2020, 15:37Good Day, thank you for the reply.
I have been in contact with customer support - 1ZE4207Y***
The problem was that the package was lying at customs and nobody informed us.
I have been in contact with customer support - 1ZE4207Y***
The problem was that the package was lying at customs and nobody informed us.
WS
Wicus S's update09 Oct 2020, 15:37
Reviewer Update
Good Day, thank you for the reply.
I have been in contact with customer support - 1ZE4207Y***
The problem was that the package was lying at customs and nobody informed us.
I have been in contact with customer support - 1ZE4207Y***
The problem was that the package was lying at customs and nobody informed us.
WS
Wicus S's updateReviewer Update
09 Oct 2020, 15:40To clarify, the shipping is not the problem, it is when customs get involved - It will be good if you follow up yourself on the status or problems but don't sit around and wait for UPS updates
WS
Wicus S's update09 Oct 2020, 15:40
Reviewer Update
To clarify, the shipping is not the problem, it is when customs get involved - It will be good if you follow up yourself on the status or problems but don't sit around and wait for UPS updates
WS
Wicus S's updateReviewer Update
09 Oct 2020, 15:41To clarify, the shipping is not the problem, it is when customs get involved - It will be good if you follow up yourself on the status or problems but don't sit around and wait for UPS updates.
WS
Wicus S's update09 Oct 2020, 15:41
Reviewer Update
To clarify, the shipping is not the problem, it is when customs get involved - It will be good if you follow up yourself on the status or problems but don't sit around and wait for UPS updates.
United Parcel Services's replyOfficial
12 Oct 2020, 08:45Dear Wicus,
Please confirm if you have received the link for payment and an invoice?
Tanya Deonarain
Please confirm if you have received the link for payment and an invoice?
Tanya Deonarain
Best regards,
United Parcel Services's reply12 Oct 2020, 08:45
Official
Dear Wicus,
Please confirm if you have received the link for payment and an invoice?
Tanya Deonarain
Please confirm if you have received the link for payment and an invoice?
Tanya Deonarain
Best regards,
WS
Wicus S's updateReviewer Update
12 Oct 2020, 10:24I have thank you, please let me know where the problem was i.e. why we never received a notification but only much later
WS
Wicus S's update12 Oct 2020, 10:24
Reviewer Update
I have thank you, please let me know where the problem was i.e. why we never received a notification but only much later