BY FAR THE WORST!!!

Utterly disappointed and saddened by the issues at customs and pathetic service!!! ABSOLUTE DISGRACE!!!

It’s so frustrating and disappointing reading all these negative and upsetting comments about UPS and still UPS doesn’t even have the audacity to respond to all the complaints from their customers.

After reading negative comments, I’ve lost all hope of receiving my package that I’ve specially imported from America for a Christmas present that should’ve been delivered before Christmas as promised and I still haven’t received my package and Christmas is already over. :(

My parcel arrived at the warehouse on the 19/12/2018 and there still seems to be an issue at customs and it’s still DELAYED with no sign of scheduling a delivery date whatsoever ,

I’ve reached out to them multiple times via email, phone calls and I’ve even tried reaching out to UPS international and I still haven’t had any luck as I’m just getting empty promises, I’ve been following up everyday and it just seems like non of their *********** unhelpful staff seems to know what’s going as all of them have 10 different stories that doesn’t even make sense regarding the reason why the package is delayed, and is still getting held back at customs after such a long time period? The staff doesn’t seem to have any interest in assisting their customers or resolving problems because everything seems to be too much of an “effort”

I wouldn’t recommend your service to anyone, because it’s an absolute NIGHTMARE attempting to deal with you guys!!!

Thank you UPS for ruining my Christmas and my day as I’m still waiting for my package!!!