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Rudi R
1 reviews | Active since Aug 2021
14 Sept 2026, 14:19
Beyond Frustrated with UPS South Africa
I am beyond frustrated with UPS in South Africa, i have a shipment that arrived in South Africa on the 25 of August on a Express Delivery as it was a demo as well as online training. Payment together with all required documentation were submitted on the 31st Of August, to date i have had no delivery or any communication as to the reason for the delay. Spoke to the call centre again today for the umpteenth time, again with no commitment on the cards, how does one go about to get a resolution as all the proper channels have been followed to no avail
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Replies (2)
United Parcel Services's replyOfficial
15 Sept 2026, 13:45Good day Rudi
Thank you for taking my call. As indicated i am really embarrassed on behalf on my organization with the lack of service that we provided.
Honestly, we fell short to deliver as needed.
As things stands now, the shiopemt is released and I am currently facilitaating a delivery for tomorrow to you.
I will keep an eye out in the morning to avoid further frustation from yourside.
I have also share my email address with you to share the events ,
Regards
Pam
Thank you for taking my call. As indicated i am really embarrassed on behalf on my organization with the lack of service that we provided.
Honestly, we fell short to deliver as needed.
As things stands now, the shiopemt is released and I am currently facilitaating a delivery for tomorrow to you.
I will keep an eye out in the morning to avoid further frustation from yourside.
I have also share my email address with you to share the events ,
Regards
Pam
United Parcel Services's reply15 Sept 2026, 13:45
Official
Good day Rudi
Thank you for taking my call. As indicated i am really embarrassed on behalf on my organization with the lack of service that we provided.
Honestly, we fell short to deliver as needed.
As things stands now, the shiopemt is released and I am currently facilitaating a delivery for tomorrow to you.
I will keep an eye out in the morning to avoid further frustation from yourside.
I have also share my email address with you to share the events ,
Regards
Pam
Thank you for taking my call. As indicated i am really embarrassed on behalf on my organization with the lack of service that we provided.
Honestly, we fell short to deliver as needed.
As things stands now, the shiopemt is released and I am currently facilitaating a delivery for tomorrow to you.
I will keep an eye out in the morning to avoid further frustation from yourside.
I have also share my email address with you to share the events ,
Regards
Pam
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Rudi R's updateReviewer Update
16 Sept 2026, 16:21Thank you Pam, problem resolved as promised
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Rudi R's update16 Sept 2026, 16:21
Reviewer Update
Thank you Pam, problem resolved as promised