Avoid UPS call centre staff

Be warned-if you have an issue with payment of customs duties, their call centre staff are to be avoided at all costs.Awful, unhelpful *********** persons who have no idea on how to serve their customers to say the least. Consultant Cello advises and confirms he has received my payment confirmation and then denies it 5 days later, resulting in even more delays. Their own email payment links do not link with their financial systems resulting in further unnecessary delays as well as the customer having to provide proof of payment for credit card payments set up and carried out as per UPS protocol . Rather use another courier company-I will never use their services ever again.