JR
Jacques R
1 reviews | Active since Nov 2015
11 Jun 2025, 10:56
Absolutely useless! They don't know whether they are coming or going.
Absolutely useless. My package was sent on the 22 of May, still nothing. Every time coming up with useless excuses, the same thing. My package was detained....whatever. Then I also had to pay customs twice using the automated link sent by THEM, yet they cant see that I paid. This morning my package was supposed to be delivered.....guess what? Ah, my package was detained again! ABSOLUTELY USELESS! If I could choose, I'll never use UPS again. Rather use a donkey, it'll be faster.
Helpful (0)
Replies (2)0
Replies (2)
United Parcel Services's replyOfficial
11 Jun 2025, 16:12Hello Jacques,
Thank you for bringing this to our attention. We’re truly sorry to hear about your experience with UPS
and any inconvenience it may have caused. This is not the level of service we aim to deliver.
We take all feedback seriously and would like the opportunity to investigate this matter further. Please
reach out to us directly with your reference number or tracking details so we can assist you promptly.
We value your support and are committed to resolving this issue to your satisfaction.
Kind regards,
UPS Customer Service Team
Thank you for bringing this to our attention. We’re truly sorry to hear about your experience with UPS
and any inconvenience it may have caused. This is not the level of service we aim to deliver.
We take all feedback seriously and would like the opportunity to investigate this matter further. Please
reach out to us directly with your reference number or tracking details so we can assist you promptly.
We value your support and are committed to resolving this issue to your satisfaction.
Kind regards,
UPS Customer Service Team
United Parcel Services's reply11 Jun 2025, 16:12
Official
Hello Jacques,
Thank you for bringing this to our attention. We’re truly sorry to hear about your experience with UPS
and any inconvenience it may have caused. This is not the level of service we aim to deliver.
We take all feedback seriously and would like the opportunity to investigate this matter further. Please
reach out to us directly with your reference number or tracking details so we can assist you promptly.
We value your support and are committed to resolving this issue to your satisfaction.
Kind regards,
UPS Customer Service Team
Thank you for bringing this to our attention. We’re truly sorry to hear about your experience with UPS
and any inconvenience it may have caused. This is not the level of service we aim to deliver.
We take all feedback seriously and would like the opportunity to investigate this matter further. Please
reach out to us directly with your reference number or tracking details so we can assist you promptly.
We value your support and are committed to resolving this issue to your satisfaction.
Kind regards,
UPS Customer Service Team
JR
Jacques R's updateReviewer Update
17 Jun 2025, 14:32And here I am again, nothing has changed. Still UPS has no clue. This one says that, the other says this. Nooo idea what’s going on. Absolutely pathetic to put it very mildly. Here is my tracking number in case someone at UPS actually wants to do something.
1ZH29129DA***3
1ZH29129DA***3
JR
Jacques R's update17 Jun 2025, 14:32
Reviewer Update
And here I am again, nothing has changed. Still UPS has no clue. This one says that, the other says this. Nooo idea what’s going on. Absolutely pathetic to put it very mildly. Here is my tracking number in case someone at UPS actually wants to do something.
1ZH29129DA***3
1ZH29129DA***3