Absolutely appalling service!

I made a purchase on the Daniel Wellington website on 27 Nov 2023. I then received a notification that my parcel will be delivered by UPS on 30 Nov 2023. On 28 November I received an exception notification informing me that they are experiencing transit delays and my parcel will be delivered asap. This morning I received a call from UPS to arrange and confirm delivery of my parcel, the guy informed me that the parcel would be delivered today, at this point my tracking status read that I should expect delivery today (01 December 2023) before 5pm. Shortly after the call, UPS sent me ANOTHER exception notification at my request, which, once again, I DID NOT REQUEST with reason that my delivery address is in a remote area where deliveries are not made daily and they can’t confirm when my parcel will be delivered. I find this to be very unprofessional and unacceptable as I was expecting the parcel to be delivered today, after having had the parcel previously delayed.