A bunch of lazy inept ****mers

Before all I want to specify that my order number was 1ZR1A*** so you can search it by yourself to see all shipping details. On October 21st 2024 I have paid 81,86€ to ship my parcel from Romania to UK, including 5€ insurance with a declared value of 200€. On October 25th I finally got an email from UPS asking me for clearance information. I have rep**** the same day to their email, but they only shipped it out of Romania on the 28th. On their site it said the parcel should areive in November the 1st, but then it got delayed to November the 4th. Every day I checked the site with my tracking number to see updates and they kept delaying my shipment everyday. Only on 7th of November a notification showed up when I entered the tracking page saying "UPS is missing information needed to clear this shipment." BULL****! I gave them all the information they need, but they won't ship my parcel. Every day I checked the site with my tracking number to see updates and they kept delaying my shipment everyday. Only on the 7th of November a notification showed up when I entered the tracking page saying "UPS is missing information needed to clear this shipment." BULL****! I gave them all the information they need, but they won't ship my parcel. They said they have tried contacting the email of the receiver, but the receiver is literally a company which does not reply to random emails from UPS. I had to contact the company which I was returning the package to so they would reply to the email from UPS. After trying to explain this situation to them and getting absolutely no reply because they are lazy and respond after 3 days, FOOTPATROL finally responded to their email and they could submit my item for clearance. After this they tried to deliver it asking for 80.25 GBP. I was never informed about any extra cost such as duty VAT and disbur*****t. This alone is a ****, but the fact that they did not even contact me before trying to deliver it and ask the receiver to pay for the fees is just stupid. And what even is disbur*****t snd why does it cost 14£? Are you this desperate to **** me that you have to add non sense fees? YOU HAVEN'T EVEN ASKED ME TO PAY FOR THE YAXES THEN YOU CHARGE ME BECAUSE YOU PAID THEM ON MY BEHALF? This shipment took over 1 month instead on 1-2 weeks and for just 20 more euros I could have chosen DHL or DPD and have it delivered in time with no extra non sense fees. I will never use UPS again because they are just a bunch of lazy ****mers.