180º Turnaround

Tsokolo Mongale and Junaid A****aker, you have really gone out of your way to assist and completely turn around an initial lack of response and service. Dealing with Customs, pushing to have my parcel released. Quick to respond to emails and provide feedback. The two of you picked up UPS and carried it after others have dropped the ball (not sure they actually had the ball to start off with). Keep up the fantastic work, may it be an inspiration to your colleagues to deliver the same level of customer service that will make a once HIGHLY upset customer, come and post a 5 star review!!!