Bad Baggage claim Customer Service

My bad customer service experience with United Airlines started when i I flew with them on the 21st November 2022 out of South Africa to Honduras.

My bag was missing for 8+days without getting any communication from United Airlines, i was the 1 reaching out and upto today was never compensated of what was promised to me. They lie to keep their customers comfortable thinking i am 1 of those that would forget, i was told to wait for 6-8weeks and still nothing happened. They put policies online that they don't adhered too. I spoke to 8 of their agents that told me that i qualified for loss baggage compensation amount if my bag is gone for 5days pr more as stipulated online more then 1 of their agents and Supervisor mentioned they would escalate the matter in 24hours i will get a call back and again i'm still waiting.

I would not recommend anyone to fly with United Airlines, i can say by their baggage claim section they definitely need recurrent training. Disgusted Poor Customer Service.