WRONG PAYMENT ALLOCATION AND REPEATED REGISTRATION

THREE ITEMS<br> 1) I REGISTERED FOR MAT3702 ON 2015-06-17 AND PAID THE NECESSARY INITIAL PART FEE OF R670 IMMEDIATELY BY CREDIT CARD. ON 2015-06-30, I REGISTERED FOR FURTHER MODULE, APM3711, AND AGAIN PAID INITIAL PART FEE OF R670 (I PAID R700 IN FACT). WHEN I RECEIVED MY RECEIPT, IT SHOWS THAT SECOND PAYMENT HAS BEEN CREDITED TO FIRST MODULE, I.E. MAT3702 AND I NOW HAVE R20 CREDIT!! THIS WAS NOT THE INTENTION. THE SECOND PAYMENT WAS FOR THE SECOND MODULE. THIS IS THE THIRD TIME THAT I'VE EXPERIENCED SAME PROBLEM OVER THE PAST THREE YEARS AT UNISA.<br> 2) EVERYTIME I USE THE INTERNET REGISTRATION TERMINAL AT THE UNISA'S GEORGE OFFICE, I ALWAYS GET ERROR MESSAGE AND THE MESSAGE THAT APPEARS TELLS ME THAT I MUST DIRECT MY ENQUIRY (I.E. REGISTRATION PROCESS) TO AGENT COUNTER. THIS HAS BEEN MY EXPERIENCE FOR THE PAST THREE YEARS!! WHY DO THESE TERMINALS NEVER WORK???<br> 3) I HAVE SENT THIS COMPLAINT BY E-MAIL TO UNISA FROM THEIR SITE (I.E. \CONTACT US"). THE PROBLEM IS THAT THE SITE DOES NOT GIVE CONFIRMATIOIN OF THE SENT PROCESS AND DOES NOT GIVE ME A COPY OF THE E-MAIL FOR FOLLOW UP.<br> I HAVE BEEN A REGISTERED STUDENT AT UNISA FOR FOUR YEARS. <br> STUDENT NUMBER 0397-402-2.<br> """