Worst service ever

Student number: ********** 4 53 ********** 0

My son, Tiaan Francois Nieuwoudt (961 ********** 083), registered at UNISA and paid R1425.00 registration fees. When he phoned to confirm he was told that the payment was not received and that he is too late to register.

He was transferred from one person to another with absolutely no help! We went to the bank (Capitec) and confirmed the payment was done. We then requested Capitec to reverse the payment but was informed that UNISA rejected the reversal. Proof of payment attached.

Kindly refund with immediate effect the R1425.00 to his Capitec account where the transfer was made from.

I had to apply to other institution and had to pay new admission fees so we won’t be using UNISA, therefor kindly refund ASAP. Service was non existence and we are truly disappointed in UNISA.

Regards

Raynette Nieuwoudt **********