Utter poor service at Unisa Richards Bay

<p>I must say I never thought that service delivery could reach such a low. This morning arriving at the Unisa branch in Richards bay there were easily a 100 to 150 people most of them wanting to register for their various subjects. I had just 1 enquiry before completing my registeration online, Yesterday I tried phoning the Richards bay branch but there was no answer.</p> <p>When I arrived at 08:00 this morning the security guard tells me that I need to go into the room where all the people are waiting to register, this after I told him I only have one enquiry. I do not understand why all people that have enquiries needs to go into the room where all registering learners will be briefed on the registration process, you would think that the enquiry desk will still be open, how does it make sense to wait 4 hours in a line only to get to the front and ask but only one question?</p> <p>Before I go into the room I see 3 ladies sitting at the enquiry desk and I decide to go over and ask if they can please assist me. After greeting them I explain to the one lady what my enquiry is about and she says to me to ask the lady that normally deals with enquiries. So as I move over I see her busy painting her nails this shocking pink colour...... really in office hours ? I then greet her as well but have no response, I then continue and explain to her my enquiry but she ignores me flat in actual fact she turned her back on me and as I ask can you please help me she gets up and walks away.</p> <p>Is this really the type of service that you get after paying how many thousands every year. I thought that service delivery was low but obviously Unisa Richards bay is striving to set an all time new record.</p> <p> </p>