URGENT ASSISTANCE

I have requested my sister to call Unisa on my behalf as I knew it would take long to get through to them after 45 min on a conference call to get through the call just dropped literally 5 minutes ago.

I need urgent assistance with my application, when I try and call JHB office and head office in PTA non of the numbers goes through, they all reach a voicemail line.

I registered with Unisa last year September and received an email with a letter providing me with a student number and details on how I can pay my registration fee. Due to me not having any money my sister paid on my behalf through her internet banking app and few weeks later was told that they have not received it and resulted in me sending numerous emails with the POP and all was sorted and was told next step was to apply for admission this year.

NSFAS applications opened last year as well and I app**** with them successfully.

Moving on to this year on the 3rd of January I tried to apply for admission and is giving me an error that the student number provided does not exist or that my application was not received. I sent an email on the same day to try and solve this out of urgency as NSFAS have found me eligible for funding but are awaiting registration data from my institution. I am worried that if I don't apply for admission I might not be approved for funding or worse not get to study this year.

Emails have been sent to the many individuals found on the website and all of them I am getting an automated response that they are out of office till mid to end January, when then will we get assisted if there is no one around to do so.

Can someone look into my query and assist out of urgency!!