UNISA's refusal to send me my sealed academic records is affecting my job search

UNISA's refusal to send me my sealed academic records is affecting my job search. I am applying for a job abroad which requires a digital copy of my academic record, as well as two hard copy sets of my academic records in university envelopes sealed with the university stamp. I have already obtained my electronic copy, so I have been attempting to get sealed academic records posted to me from the university. I have contacted several people, only to be told that the university is still in lock down and is unable to print my academic records. Considering that other tertiary education institutions have been reopening, this is shoddy behaviour on UNISA's part. If I am not able to obtain my sealed academic records soon, I will have to cancel my application to this job, as they will not accept me without being given official academic records. I have had many problems with UNISA over the years, but their refusal to send just one person to print, seal and post my academic records takes the cake.