UNISA's unobtainable access cards

<p>On the 24th of March this I went to the Durban campus to apply for an access card because of difficulties I had with acces to the campus when attending the FASSET classes. I paid and went through to have the card made. When I got there I was referred back to the cashier bacause she made an error in processing that payment, by which time she was no longer there and the counter was closed.</p> <p> </p> <p>I went back the following week to have error rectified and I found the same cashier that served me on the previous occassion. She first told me to pay again and I refused and told her to rectify whatever mistake she made because I was really angry. I was informed that it's gonna be referred to head office and it should be rectified within a few days.</p> <p> </p> <p>After 2 weeks I went there again to check and I was informed that the error has been rectified. I went through to make the card the room was closed with a note on the door saying that it was closed indefinitely bacause some staff problems. I kept checking that room thereafter and it was closed up until I went to write the exams.</p> <p> </p> <p>On the 7th of August I went there again to check and there was not even a security at the gate to open for me. I don't know at this point whether UNISA is refusing access to some of the students or I should ask for the money I paid back. I need a response on this or else I will take further action on it because to me it seems as if I have been ******.</p>