UNISA *****ing money

This is the worst place to deal with for your education. Call Centre ***, You will be on hold for over an hour before someone attends to you. Requested a refund from UNISA in January, checked on the site, and it states within 15 working days the refund will be done. We are currently in April and I am still not refunded. Why? Are they keeping the money for themselves? Are we being ****** by UNISA as hard working students?

I will never refer someone to this Useless excuse of an educational centre!