DK
Dael K

1 reviews | Active since Jul 2010

02 Feb 2015, 14:23

UNISA does NOT respond or offer student support

I have been sending emails regarding my studies as form 16 September 2014. Until now NO response from *** or *** as they say on their website. <br> <br> I had to contact Florida campus where a lady was able to assist me where she can and this is NOT even her department! Eventually I get registered online for 2015 and now the long list of emails I send once again does not get answered by UNISA. Can ONE lady run the whole of UNISA???? You cannot phone, you are lucky if it rings and when it does the phone gets slammed down in ones ear anyhow.<br> <br> This is ridiculous to know one is having this at a University and is paying for studies through them, if they cannot even answer ones emails. Not one has been answered by the addresses given at all since 16 September last year and I email every second day. I have counted I have sent 141 emails and the only one that responds is a lady who does not even work with this but assists the best she can. This is outright shocking!!!

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