Unisa delayed application mess up, poor service

I app**** for admission in 2020, before cut off date. An email was sent for me to make payment together with an email for feedback on application and student number. Later on 15 January 2021, I patiently awaited feedback for registration process, but instead an automated email was sent to advise that Unisa is still working on placement and will be in contact soon (hopeful) By then I was already contemplating whether to apply for admission with a different institution or not. The email that was sent gave me new hope that I will be placed and thought to not apply for admission alternatively. I was awarded a bursary by my employer, and they grant these on condition you start your 1st semester in the first quarter of the year, and your second bursary will then be awarded on the basis of you passing both semesters in the year. Already I’ve been kept waiting for placement and upon me calling all possible numbers for Unisa, in January, not one number could reach any department. Making this worse, I’ve put my trust in the email that was sent for “placement delays” and thought I could wait it out until they finally reach me for placement. We are now in March and no further communication was sent, no decline nor placement email or any kind of contact made. Is Unisa allowing so many applications just to make money from admissions paid?? They made me loose out on an awarded bursary for this year and could’ve just communicated non acceptance for me to have gone with an alternative institution instead! I’m very disappointed in this institution and this upon my first application experience as well ! People have warned me now not to apply with them as this is a trend with all applicants. Thumbs down to you...