UNISA

I am writing to express my frustration with the Authenticator App, which has proven to be extremely user-unfriendly. Despite spending over three hours attempting to log into MyUnisa, I have been unsuccessful. The process is cumbersome and lacks clear instructions. I tried another way of logging on using my mobile number only to find out UNISA still has a number ending with 159 which i lost over 8 years ago, when Authenticar App calls me it uses this old number. I have updated my My Admin with my new number over 2 years ago. I went on to social media and found a number of UNISA students struggling with the same issue, i think that the University Management and it's employees shows carelessness towards the students.