Terrible Call Centre

<p>I have never come across a call centre who's lines open at 07h45 but at 07h48 are still closed. When I did call again at 07h50 the lines were eventually open but ended being on hold for over 20 minutes. I still haven't been assisted. I made a payment at the Florida campus yesterday 03/01/2017 and my account is still blocked today 04/01/2017</p> <p> </p>