Shocking service for International students

<p>I have a two-fold complaint:</p> <p>1. The general apathy UNISA has towards contacting students, and how hard it is to get hold of someone to talk to (since I am an international student, paying considerably more for the change to study, one would have hoped that that should at least ensure a decent service level</p> <p>2. I managed to register for a subject in 2016 for which I should not have been able to. This led to me completing a 5-week practical at a South African school (I flew into Cape Town to do this) which UNISA now is not accepting. Not only did I submit the substantial assignment required for this practical on-time, but I am also of the opinion that it was done extremely well (in fact, the school where I did this offered me a job!) However, since October 2016, when this issue was highlighted by UNISA (after I completed assignments for the English subject I was not supposed to register for) this practical was duly cancelled by UNISA. I managed to speak to someone about this telephonically then, who said they would "see what they could do" and since then, I have not been able to remedy this situation nor find out more details from UNISA.</p> <p> </p> <p>My student number is ********** 7.</p> <p> </p> <p>I now regret studying at UNISA and should have considered universities in the UK.</p>