Reimbur*****t

From: Charles Dikgale Sent: Thursday, July 22, 2021 8:37 AM To: *** Cc: Hellopeter <***>; *** Subject: RE: RE: Student Number: ***5. [#***]

Hi,

The contents of your email is exactly what you are asking for where the information required is done but you are still mentioning that and all I request is the answers to a year also above of a refund due to me rather than all the automated emails that you cannot answer to.

That is required is 1) Will the refund be done? 2) Are you keeping the money because I will disregard it? 3) When will it be done? 4) What is the turn around time of the refund? 5) Lastly what do I have to provide or pay to get my refund?

Your full response is all what I need not the below message because you are sending it for the 5th time.

Thanking You,

From: Finance <***> Sent: Wednesday, July 21, 2021 11:00 PM To: Charles Dikgale <***> Subject: Re: RE: Student Number: ***5. [#***]

Dear Sir/Madam, This automated response acknowledges receipt of your email. Please do not reply to this email address. NB: If you send an email directly to any Unisa email address, it is compulsory to start your email’s subject line with your Unisa student number. After that briefly indicate the subject of your query. If you do not hear from us soon please check your spam / junk email box. We are aware that our emails are sometimes blocked by company firewalls and spam filters. Kind regards, Unisa

________________________________________

Hi,

I have had no response about my query and I am running out of patience because surely this is what you have said for the student to be enrolled!!!

Thanking You,

From: Charles Dikgale Sent: Wednesday, July 7, 2021 1:19 PM To: *** Cc: Hellopeter <***>; *** Subject: Student Number: ***5.

Hi,

This has been going on for a year and now where one has to beg to be reimbursed and at all times not even been responded to with the hope that we will forget and UNISA or the employees can then help themselves with the unclaimed monies. This is not a speculation but a fact.

I have tried calling for the reimbur*****t against the deposit that was required by UNISA itself was paid and also the amount of the total was also paid. Attached are the documents as proof of payment and to date no one has rep****.

All that I need to know is who is in charge??????

Regards,