Registration

I'm completely appalled by the incompetence of UNISA. I registered in January and paid the required amount after I got an email telling me I got accepted for admission in my stream in December. When I do go to their campuses no one seems to help and I just don't have the time to go to them everyday, I work! Today when I check my registration status it says it's not complete because I was not accepted for admission. Howww??? When they told me I was accepted for admission in December and when I HAVE ALREADY PAID the money they requested. They are just the biggest ****s.